Rokit UK Reviews

"Rokit.co.uk" is known for its vintage and designer clothing. The collections span across various eras, including the 1930s to the 2000s, and feature military clothing, festival jackets, and more. Popular brands include Levi's, Carhartt, Nike, and Burberry. The product range is vast, with over 10,000 items including T-shirts, jeans, dresses, and jackets from brands like Lacoste, Wrangler, Harley Davidson, Tommy Hilfiger, and Timberland. The website also offers a selection of Rokit Originals. New products are stocked daily, with a focus on classic vintage denim and leather, branded streetwear and sportswear, designer vintage, and the latest trend-based edits. The offerings cater to a wide range of tastes and styles, making "Rokit.co.uk" a popular choice for those seeking unique and vintage fashion pieces.

"Rokit.co.uk" accepts Apple Pay as a payment method. If Apple Pay is accepted in your country, it will be visible as a payment option at checkout. The process is simple: find something you love from Rokit, add it to your bag, and head to the checkout. Once at the checkout page, if your device supports Apple Pay, this option will appear as a default payment method. After applying any promo codes or gift code vouchers, and selecting pay, order details will be displayed. These details can be checked, and the order can be completed using touch ID or by entering your passcode. For Mac users, Apple Pay will only appear as a payment method when using Safari on the Mac OS Sierra operating system.

In addition to Apple Pay, "Rokit.co.uk" also has a Rokit Rewards Programme. Points can be earned by opening an account, subscribing to the Newsletter, and for each order placed. These reward points can be redeemed at checkout and used in conjunction with other payment methods such as credit cards, gift cards, and more. The option to use reward points, as well as the balance and the monetary equivalent of this balance, will be shown in the Payment Method area of the checkout. Points can be used 31 days after earning them. The minimum points needed for redemption is 500, and the maximum value of points that can be accrued is 10,000. Once the points balance reaches this, points must be redeemed before more can be earned. Points can be managed through the Customer Account.

At Rokit.co.uk, any item (excluding hosiery, swimwear, and pierced jewellery) can be returned for a refund within 30 days of the purchase date. The item should be posted back with a copy of the order invoice enclosed. It is recommended to use the original packaging if possible. The return address is: Rokit Website Returns, Unit 2 Rangemoor Road, Tottenham, London, N15 4NG.

As for the shipping policy, all UK orders are sent via Royal Mail and will require a signature. Standard Delivery typically takes 2-3 days, while 1st Class typically takes 1-2 days. Most international orders are sent using Royal Mail, but larger heavier orders will be sent by ParcelForce. For International orders, please allow up to 10 working days. Deliveries take place during business hours and require a signature upon receipt. The delivery costs are calculated based on the weight and location. Please note that International Orders may incur a customs or import duty fee that would have to be paid by the customer. It is suggested to contact your local customs office for current charges before you order to avoid any unexpected charges. Unfortunately, deliveries cannot be made on a Sunday or on a Bank Holiday. For UK Special Next Day Delivery, the order needs to be placed before 2pm GMT on a working day (Monday to Friday excluding bank holidays). For Friday orders, a Saturday next day delivery service is offered at an additional cost. If the order is placed after 2:00pm GMT Friday, it will be dispatched the next working day (Monday).

Based on the available information, Rokit.co.uk has mixed reviews. On Trustpilot, it has a rating of 2.6 out of 5, which indicates that some customers have had positive experiences, while others may not have. It's always recommended to do thorough research and read multiple reviews before making a purchase from any online retailer. Please note that this information might not be up-to-date or complete. For the most accurate information, consider visiting the website and looking for more recent reviews.

Rokit.co.uk accepts several payment methods. Apple Pay is one of them1. If Apple Pay is accepted in your country, you will see this as a payment option at checkout1. Another payment method is Klarna2. With Klarna, you can pay later or spread the cost of your purchase over 3 interest-free instalments2. Additionally, Rokit.co.uk also allows the use of reward points3. Redeemable reward points can be used in conjunction with other payment methods such as credit cards, gift cards and more3.

Reviews for Rokit.co.uk are mixed. Some customers have had positive experiences, praising the quality of the products and the efficiency of the service. For instance, one customer mentioned receiving the right size and order, and expressed satisfaction with a North Face Hyvent jacket. Another customer had a positive in-store experience and was pleased with a vintage Levis jacket purchased at the Covent Garden store.

However, there are also negative reviews. Some customers have reported issues with online orders, describing the process as a nightmare. Complaints include receiving clothes that don't match the descriptions on the website, experiencing poor customer service, and having difficulty with returns. One customer mentioned returning an order within the 30-day window and not receiving any acknowledgment or response to follow-up emails. Another customer reported receiving items that were marked in ways not described on the item pages.

It's important to note that these are individual experiences and may not reflect the overall quality of service provided by Rokit.co.uk. It's always a good idea to read multiple reviews and make an informed decision based on a variety of experiences.